All Systems Operational

Data Collection Operational
90 days ago
100.0 % uptime
Today
App Operational
90 days ago
100.0 % uptime
Today
Session Replay Operational
90 days ago
100.0 % uptime
Today
Heap Connect Operational
90 days ago
99.97 % uptime
Today
Integrations - Sources ? Operational
90 days ago
99.97 % uptime
Today
Integrations - Destinations ? Operational
90 days ago
99.97 % uptime
Today
Notifications and Alerts Operational
90 days ago
100.0 % uptime
Today
AWS (us-east-1) Operational
EC2 Operational
ECS Operational
SQS Operational
S3 Operational
EMR Operational
Cloudfront Operational
AWS (eu-central-1) Operational
EC2 Operational
EMR Operational
SQS Operational
ECS Operational
S3 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 6, 2025

No incidents reported today.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025
Resolved - All services are now operating normally.
May 2, 16:32 PDT
Monitoring - We've applied a fix & currently monitoring services as they recover. We'll post another update in 60mins.
May 2, 15:07 PDT
Identified - We are still working on a fix, some services are recovering
May 2, 14:49 PDT
Update - A config issue is causing delays in integrations and connect syncs. We are currently working on a fix and will post an update in 1 hour.
May 2, 13:58 PDT
Update - We are continuing to investigate this issue.
May 2, 13:04 PDT
Update - We are continuing to investigate this issue.
May 2, 13:03 PDT
Investigating - Our engineering team is currently working to identify a root cause and implement a solution. There is no data loss, new data will be caught up.

We will post an update in 1 hour.

May 2, 13:02 PDT
May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025

No incidents reported.

Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

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